Review ImpraGas

Here at ImpraGas, we love hearing feedback from our valued customers. We need to hear from you to learn how we can improve our service, and to make sure that we're providing the outstanding level of customer care to which we aspire.

For this reason, we've made it easy for you to review ImpraGas in a number of different places online.

Want to see our current reviews? Take a look at our Review Page.

We've dedicated ourselves to delivering fantastic customer experiences, and we want to hear back from you! Here are some of the ways in which you can give us feedback - if you've had a good experience, leaving a review is the perfect way to thank us, and if you think we could have done better, then please don't hesitate to let us know how we could improve.

ImpraGas on Trustpilot


We love seeing our customers' reviews on Trustpilot and hearing what they have to say about our boiler installation and other services. A lot of people use Trustpilot before picking a service to use, so we really appreciate when satisfied customers talk about us here! Click here to review ImpraGas on Trustpilot.

As one of the world's largest online review communities, Trustpilot is a great way for potential customers to learn what we are really like. We don't want people to just take our word for it - we want to let our genuine customer reviews show why we're the best choice for new boiler installation.

We also use Trustpilot for our Facebook page, so if you want to have your say on our social media, that's the way to do it! To see our reviews on Facebook and to leave one for yourself, please click here.

ImpraGas on Google

Google Reviews

If you've searched for us on Google, you may have spotted our Google reviews. This is the first impression we make on many of our customers - to leave us a Google review, please click here.

Most people have a quick look at Google to see what previous customers thought of a particular company. If you tend to check Google before making a decision, help out a fellow consumer by letting them know how you got on with ImpraGas.

If you want to speak to us directly about your experience, or if you want information about any of the products or services we provide, please feel free to contact ImpraGas today.

What is a Smart Home

A Smart Home is a home that uses advanced devices to help your household run more efficiently. A Smart Home is equipped with devices that can be controlled remotely, even when the homeowner isn't in the property. Smart Homes incorporate several advanced automation systems that allow you to control the temperature, lighting, security and more.

At ImpraGas, we supply a selection of advanced systems that make your home much smarter! Click here to go to our SmartHome page, or keep reading to learn more about the products we supply.

Nest Protect

It's essential to have a smoke alarm in your home to protect your household in the event of a fire. It's also essential to test your smoke alarm once a month, but this is something that many of us forget to do, potentially putting lives at risk.

The Nest Protect smoke alarm is 'smart' because it is able to test itself, allowing you to rest easy in the knowledge that your smoke alarm is in good working condition. It will also alert you if your battery is running low with a phone notification.

It's an incredibly smart alarm that can detect what the problem is, giving you an early warning. For instance, if you have left something cooking and it starts to give off smoke, your Nest Protect will send you the following message: "Please be aware, there is smoke in the kitchen."

If there is a potential hazard, the alarm will send an alert to all household members' phones, whether they're at the property or not, so you will always be aware of any danger. If it's not a real emergency, you can silence the alarm using your phone, saving you from having to dash on over to the alarm itself.

Nest Thermostat

A Nest Thermostat makes it easy to manage your hot water tanks. If you want a little extra hot water, or to adjust your water schedule, you can use your Nest Thermostat to do so. You can even get your hot water to turn off automatically if you aren't going to be in the house.

Using a smart thermostat in your home will help you to run a more efficient system and can save you money, since you won't be using energy unnecessarily. The Nest Thermostat even gets smarter over time - it learns your household energy usage and lets you know how you could be saving even more money.

The new Boiler Plus legislation will be coming into effect soon - one of the main aims of this law is to give consumers more control over their energy usage, and installing a smart thermostat in your home is a great way to do just that.

Nest Cam

Connecting with your phone, the Nest Cam monitors your property even when you aren't in. Tracking your location using your phone, the cam turns on when you leave the house, keeping a watchful eye over your home until you return.

If the Nest Cam detects anything unexpected, it sends you an alert to let you know. So if there is unexpected movement or noise in your home, you'll be the first to know. The Nest Came can tell the difference between a genuine disturbance and general background noise, so you won't be disturbed just because the neighbour's dog is barking!

However, if it's your pets causing the issue, you can actually use the speech command function to issue instructions to your pets or to let someone know you're aware they are in your home.

You can also opt in for Nest Aware, which allows the cam to record all the footage it sees, allowing you to view anything you've missed.

Want to make your home a Smart Home?

If you're interested in making your home smarter, please visit our SmartHome Page to get a closer look at how our devices can help your household function more efficiently.

ImpraGas is an innovative business bringing you technology to make your home more comfortable and save you time, money and hassle. Get in touch today to find out how we can help you.

The past 12 months have been fantastic for us at ImpraGas. Alongside doubling our team size, we have also doubled the number of boiler installations we have completed across the UK! To top this off, we also achieved 7 awards in the space of just 12 months. 

Here's a look at the awards we are so proud to have achieved. 

  • Greater London Energy Efficiency Awards 2018 - Highly Commended Boiler and Heating Installer and Contractors
  • South East Energy Efficiency Awards 2018 - Highly Commended Boiler and Heating Installer Contractors
  • National Awards - Boiler and Heating Installer of the Year 2018
  • East of England Energy Efficiency & Healthy Homes 2017 - Boiler and Heating Installer of the Year
  • South East Energy Efficiency & Healthy Homes 2017 - Boiler and Heating Installer of the Year
  • Energy Efficiency Awards Champion of the Year London 2017 - Joseph Valente
  • Quotatis Gold Award - for reaching 100 positive independent reviews 
(We've also been shortlisted as finalists for the Energy Efficiency Awards in West Midlands which is due to be announced on the 22nd of March! Watch this space)

We've worked so hard to achieve these awards and we can't thank those who support us enough! ImpraGas always has the customers best interests in mind and we aim to provide a 5-star customer experience to all who use our service. 

ImpraGas was launched in 2012 by our founder Joseph Valente, winner of the BBC Apprentice 2015. It was created with the aim of changing the public perception of the average 'Gas Man' or 'Salesman' and always putting the customer first. To suit this, all of our packages include everything a customer need to ensure their new boiler is a sound investment, giving them a 10-year peace of mind.

The aim of ImpraGas is to become the UK's leading boiler specialists. Our team dedicates itself to delivering outstanding service, focusing on quality, reliability, honesty, value for money and high-quality workmanship. As we only install boilers and central heating systems, we are now experts in installations and masters of this sector.

Supporting the local community is incredibly important to us at ImpraGas, so we're very pleased to become an award-winning company which can help those around us. Our founder, Joseph Valente recognises the importance of giving back and so we work to help local charities, school engagements and provide young children with an insight as to what the plumbing industry is all about. Joseph himself even attends local schools to speak about apprenticeships, plumbing and how to inspire the young entrepreneurs among us.

Once again, thank you to everyone who supports ImpraGas on our journey. We hope you'll be seeing a lot more of us in the future!

If you'd like a boiler quote from us, you can do so in just a couple of steps here! Or if you'd prefer to speak with a member of our lovely team, you can get in touch on 0333 009 090. 

NSPCC Charity

“The NSPCC wants to protect children at risk, to help children who’ve been abused rebuild their lives, and to find the best ways to prevent child abuse from happening in the first place.That’s why we’ve chosen the NSPCC to be the ImpraGas Charity of the Year 2018.”

Joseph Valente, Managing Director

At ImpraGas, we share the NSPCC's belief that all children should be kept safe. Throughout 2018, Joseph Valente and the team at ImpraGas will be supporting the NSPCC to help raise awareness and funds which are vital to keeping children and young people safe across the UK.

We at ImpraGas also value the importance of happy families. We believe that children and happy families are the key to a loving home. Impra is a part of people's daily lives - your boiler is at the heart of your home, and we hope we can be an addition to the happiness each household should experience.

How are we supporting the NSPCC this year?

Joseph Valente has provided a number of motivational talks across schools in the UK. Having been expelled from school when he was only 15, Joseph empathises with the work NSPCC does to support the children and young people who are struggling. That's why this year we have made NSPCC our Charity of the Year and will do what we can to help their cause.

  • We will continue to donate to NSPCC Childline and the Speak Out Stay Safe campaign.
  • Organising various staff fundraising opportunities including the Three Peaks Challenge, Skydiving, the Rutland Family Bike Ride and even just humble cake sales!
  • The ImpraGas team have recently signed up to the NSPCC campaign which supports children's mental health and encourages the Government to provide more funds for Childline. Sign the petition.
  • Continuing to utilise our social media to raise awareness of these campaigns.
  • Joseph will continue to visit schools and help raise awareness and support children who need it most.

We hope that you will help us support the NSPCC this year and donate to our JustGiving page. The NSPCC works tirelessly to prevent child abuse and help those who have suffered rebuild their lives. Please help us help them to continue to protect children who are at risk.

Gas Safe Registered

In order to work as a gas engineer, you must - by law - be Gas Safe Registered. The Gas Safe Register is an official list of gas businesses and individuals who are registered to legally work on boilers, cookers, and other gas appliances. It was brought in to replace CORGI in 2009.

The Register was put in place to protect the public from unsafe gas work and unqualified engineers. In order to join the Register, you must provide evidence of your competence in gas engineering; if an unregistered business or individual attempts to carry out gas work, they may be prosecuted for breaking the law and putting people's safety at risk.

How do you become Gas Safe Registered?

In order to get on the Register, you must first provide evidence of your industry-recognised qualifications. To see a list of accepted qualifications, visit the Gas Safe Register website.

Registration lasts for one year, so engineers and installers must renew their registration annually in order to stay on the Gas Safe Register.

ImpraGas Logo

Our Gas Safe Engineers

Here at ImpraGas, we work hard to be a company that customers can trust - we want you to feel completely safe in your home, and so we ensure that all of our installers and service personnel meet the very highest industry standards.

All ImpraGas engineers have trained extensively, earned industry-recognised qualifications, and successfully joined the Gas Safe Register. Our Gas Safe Registration number is 542826.

Look for the ID!

When our engineers arrive to install or service your boiler, they will be wearing ID (including the Gas Safe badge) as part of their uniform. This lets you know that the people working in your home are trustworthy professionals who know what they're doing.

"You should always feel free to ask to see your gas engineer's ID before allowing them to start work. We will only ever allow qualified employees to enter your home - if there's no ID on display, it's not ImpraGas!"

Joseph Valente, Managing Director

ImpraGas is an award-winning company that specialises in new boiler installation. We offer a variety of flexible finance packages, and we have a 'Great' rating on Trustpilot - get a FREE quote for your new boiler here!

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